Call Us at: 770-385-8954 Fax: 770-385-8590

Join Our Team

For the past 18+ years, Covington Women’s Health Specialists has offered complete gynecologic and obstetric care services to our local community of Newton County.  We believe the best care is available right here, close to our patients’ homes.

Covington Women’s Health Specialists ​value​s​ every person who walks through our doors. ​We care not only for our patients but for fellow​ team members and ​their ​families, too. We enjoy each other’s company and find time to have fun together outside of the office!​ We pride ourselves on our community involvement in Newton County.

See the list of staff positions at our practice and click to read the full description for each one. Currently, we have filled all of our staff positions, but our practice is always growing. If an opportunity comes up, we would love to have your resume on file to reach out directly. Please do not reach out to us via social media for employment inquiries.

Job Summary

The Assistant Manager – Billing Department, manages the Billing Department as well as the Medical Records Department, in addition, knows all of the billing and insurance duties.  It’s aware of the surgery scheduling steps, makes deposits, handles daily detail reports, month-end reports, handle patient calls concerning billing and insurance, file insurance claims, and sends out statements.

Notes: This is intended to list the primary duties and responsibilities of the job and is not intended to be all-inclusive.

Job Duties and Responsibilities

  • Post payments in EMR from insurance companies and patients
  • Contact patients concerning past due balances
  • Work denials
  • Follow-up on unpaid claims
  • File insurance claims
  • Review A/R
  • Send out monthly statements
  • Handle incoming calls concerning insurance / billing questions
  • Authorize payment plans for patients
  • Balance end of day sheets for clerical staff
  • Daily detail reports
  • Daily bank deposits
  • Month End Report
  • Precerts for office procedures
  • Verify benefits for contraceptive devices and other procedures if needed
  • Review encounter sheets for next day (co pays, amounts due to office fro patients)
  • Schedule appointments if needed
  • Fill in for Medical Secretary and Medical Receptionist if needed

Qualifications

Education and Training

  • High School graduate or equivalent

Experience

  • Experience in a physician practice or clinic preferred

Knowledge, Skills, and Ability

  • Must be familiar with CPT and ICD-9 codes
  • Must be familiar with co-pays
  • Knowledgeable of insurance processing, prior authorization requirements, referrals and precerts
  • Knowledge of OB/GYN terminology preferred
  • Knowledge of paperless/ electronic medical records (EMR) preferred
  • Must be able to understand emergency situations and respond accordingly to the appropriate personnel, stay calm in stressful situations and exercise good judgment
  • Typing speed of 45 wpm
  • Proficient with a calculator, basic math skills
  • Ability to multi-task in a fast-paced environment, switch to different projects with minimal notice
  • Ability to perform duties independently without close supervision and accept supervision when needed
  • Ability to learn new information, procedures, apply and remember oral instructions
  • Ability to develop and proof documents, file and retrieve information, key information accurately into the computer
  • Ability to interact with all types of people, listen effectively to others, maintain composure with an irate patient, be sympathetic/empathetic
  • Ability to maintain confidential information

Other Characteristics

  • Honesty
  • Self Discipline

Job Summary

The Billing & Insurance Specialist sends charges to insurance companies for all services in a timely manner, ensuring that encounters are coded properly and correctly for reimbursement. Reviews encounters to ensure that all charges are included prior to invoicing.  Obtains pre-certs if needed, verifies patient benefits, determines patient co-pays and balances owed and informs appropriate staff prior to patient’s appointment.  Is capable of filling in for the billing manager as needed and handling the daily deposits and reports.

NOTE: This is intended to list the primary duties and responsibilities of this job and it not intended to be all inclusive.

Job Duties and Responsibilities

  • Verify patient benefits, obtain all pre-certs for all services needed in office except surgeries performed in hospital
  • Bill insurance companies for all services
  • Follow-up on claims not paid in a timely manner
  • Reviews A/R report for follow-up and collection calls
  • Work claim center in Advance MD for unbilled and excluded charges on a daily basis
  • Review and post unapplied payments
  • Assist in answering incoming calls, schedules patients as needed
  • Reviews patient schedule in Digichart and researches the Released, Deferred and Final encounters for billing purposes
  • Reviews all other Digichart encounters other than Open & E-posted to ensure proper billing
  • Call’s NMC for pre-cert #’s on all surgeries & in patient observations for accurate invoicing
  • Obtain correct insurance on infant circumcisions and verifies/precerts all circs done in office
  • Closes out pregnancies at the time of billing in Digichart
  • Reviews appointments after deliveries by any other providers not employed by CWHS to ensure they are billed and scheduled correctly
  • Assists in making deposits
  • Fills in for the Billing manager when she is out and knows how to close out the day, run reports, etc.
  • Must be able to accept payments, post payments, adjust patient accounts if needed and be familiar with Pay Everywhere
  • Must be fluent with Encoder Pro
  • Must participate in late Friday rotation of Clerical Check In – Front Desk

Qualifications

Education and Training

  • High School graduate or equivalent

Experience

  • Experience in a physician practice or clinic preferred

Knowledge, Skills and Ability

  • Must be familiar with CPT and ICD-9 codes
  • Must be familiar with co-pays
  • Knowledgeable of insurance processing, prior authorization requirements, referrals and pre-certs
  • Knowledge of OB/GYN terminology preferred
  • Knowledge of paperless/ electronic medical records (EMR) preferred
  • Must be able to understand emergency situations and respond accordingly to the appropriate personnel, stay calm in stressful situations and exercise good judgment
  • Typing speed of 45 wpm
  • Proficient with a calculator, basic math skills
  • Ability to multi-task in a fast paced environment, switch to different projects with minimal notice
  • Ability to perform duties independently without close supervision and accept supervision when needed
  • Ability to learn new information, procedures, apply and remember oral instructions
  • Ability to develop and proof documents, file and retrieve information, key information accurately into the computer
  • Ability to interact with all types of people, listen effectively to others, maintain composure with an irate patient, be sympathetic/empathetic
  • Ability to maintain confidential information

Other Characteristics

  • Honesty
  • Self-disciplined
  • Self-motivated

Job Summary

The Billing & Insurance Specialist completes disability & FMLA

forms, Sends charges to insurance companies for all services, handles collection calls.  The Surgery Scheduling aspect covers scheduling surgery procedures, obtaining precerts

If required, verifying patient benefits, coordinating with NMC for dates & times, print operative & pathology reports afterward for scanning.

Note: This is intended to list the primary duties and responsibilities of the job and it not intended to be all inclusive.

Job Duties and Responsibilities

  • Schedule C-Section deliveries
  • Schedule surgical procedures
  • Verify patient benefits, obtain precerts (if required)
  • Print pathology & operative reports for scanning
  • Complete all disability & FMLA forms
  • Bill insurance companies for all services
  • Follow-up on claims not paid in a timely manner
  • Reviews A/R report for follow-up and collection calls
  • Work claim center in Advance MD for unbilled and excluded charges
  • Mails out reminder appointment cards for patient annual exams
  • Forward inbound faxes from que to staff periodically throughout the day
  • Research all faxes sent for delivery confirmation, resend any failed attempts
  • Correct demographics in EMR on all return mail within 3 days
  • Keep an ongoing log of received dates, names, DOBs, and corrected dates of return mail
  • Assist in answering incoming calls

Qualifications

Education and Training

  • High School graduate or equivalent

Experience

  • Experience in a physician practice or clinic preferred

Knowledge, Skills, and Ability

  • Must be familiar with CPT and ICD-9 codes
  • Must be familiar with co-pays
  • Knowledgeable of insurance processing, prior authorization requirements, referrals and precerts
  • Knowledge of OB/GYN terminology preferred
  • Knowledge of paperless/ electronic medical records (EMR) preferred
  • Must be able to understand emergency situations and respond accordingly to the appropriate personnel, stay calm in stressful situations and exercise good judgment
  • Typing speed of 45 wpm
  • Proficient with a calculator, basic math skills
  • Ability to multi-task in a fast paced environment, switch to different projects with minimal notice
  • Ability to perform duties independently without close supervision and accept supervision when needed
  • Ability to learn new information, procedures, apply and remember oral instructions
  • Ability to develop and proof documents, file and retrieve information, key information accurately into the computer
  • Ability to interact with all types of people, listen effectively to others, maintain composure with an irate patient, be sympathetic/empathetic
  • Ability to maintain confidential information

Other Characteristics

  • Honesty
  • Self Discipline

Job Summary

A medical coder assigns the correct universal medical alphanumeric code to describe the type of service a patient will receive in a hospital or healthcare facility. They help ensure the codes are applied correctly during the medical billing process, which includes removing the information from documentation, assigning the appropriate codes, and creating a claim to be paid by insurance carriers.

Note: This list is intended to list the primary duties and responsibilities of the job and is not intended to be all inclusive.

Duties and Responsibilities

  • Receive and review patient charts and documents for accuracy
  • Ensure that all codes are current and active
  • Report missing or incomplete documentation
  • Meet daily coding production
  • Update and maintain document lists
  • Performs accurate charge entries
  • Ensure proper coding on provider documentation
  • Serves as resource regarding insurance resolutions and coding questions
  • Handles co-pays, balances, and charge posting
  • Follows coding guidelines and legal requirements to ensure compliance with federal and state regulations
  • Performs additional duties assigned by Coding Manager as needed
  • Comply with all legal requirements regarding coding procedures and practices
  • Conduct audits and coding reviews to ensure all documentation is accurate and precise
  • Assign and sequence all codes for services rendered
  • Collaborate with billing department to ensure all bills are satisfied in a timely manner
  • Communicate with insurance companies about coding errors and disputes
  • Submit statistical data for analysis and research by other departments
  • Contact physicians and other health care professionals with questions about treatments or diagnostic tests given to patients with regard to coding procedures

Qualifications

Education and Training

  • High School graduate or equivalent

Experience

  • Experience in a physician practice or clinic preferred

Knowledge, Skills and Ability

  • Minimum 5 years’ medical coding experience
  • Certification preferred prior to hire date
  • Excellent typing and 10-key speed and accuracy
  • Superior mathematical skills
  • Commitment to high level of customer service
  • Familiarity with ICD-10 codes and procedures
  • Working knowledge of medical jargon and anatomy preferred
  • Ability to perform duties independently without close supervision and accept supervision when needed
  • Ability to learn new information, procedures, apply and remember oral instructions
  • Ability to develop and proof documents, file and retrieve information, key information accurately into the computer
  • Ability to interact with all types of people, listen effectively to others, maintain composure with an irate patient, be sympathetic/empathetic
  • Ability to maintain confidential information

Other Characteristics

  • Honesty
  • Self Discipline

Job Summary

The Assistant Manager of the Front Office, will assist the Practice Administrator in the day to day operations of the front office.  This includes the supervision of the clerical staff in check in, check out registration areas.

Duties and Responsibilities

Note: This list is intended to list the primary duties and responsibilities of the job and not intended to be inclusive.

  • Know the duties of the Medical Secretary (check in)
  • Know the duties of the Medical Receptionist (check out)
  • Cover the other areas when staff is absent
  • Handle patient complaints
  • Effectively discipline / counsel employees who do not meet standards and give follow up as needed
  • Perform evaluations at 90 days and annually
  • Effectively communicate staff and patient issues with Practice Administrator
  • Ensure that we are using cost effective techniques
  • Have understanding of Medicare & Medicaid insurance, payments, coding
  • Help update and create office polices and procedures
  • Help keep offices HIPAA compliant
  • Primary scheduler for the doctors, midwives and nurse practitioners.
  • Maintain the master schedule and communicate changes appropriately and efficiently
  • Conduct front office staff meeting once monthly
  • Know what the duties of each front office staff member and keep them accountable

Qualifications

Education and Training

  • High School graduate or equivalent

Experience

  • Experience in a physician practice or clinic preferred

Knowledge, Skills and Ability

  • Must be familiar with CPT and ICD-10 codes
  • Must be familiar with co-pays
  • Knowledgeable of insurance processing, prior authorization requirements, referrals and precerts
  • Knowledge of OB/GYN terminology preferred
  • Knowledge of paperless/ electronic medical records (EMR) preferred
  • Must be able to understand emergency situations and respond accordingly to the appropriate personnel, stay calm in stressful situations and exercise good judgment
  • Typing speed of 45 wpm
  • Proficient with a calculator, basic math skills
  • Ability to multi-task in a fast paced environment, switch to different projects with minimal notice
  • Ability to perform duties independently without close supervision and accept supervision when needed
  • Ability to learn new information, procedures, apply and remember oral instructions
  • Ability to develop and proof documents, file and retrieve information, key information accurately into the computer
  • Ability to interact with all types of people, listen effectively to others, maintain composure with an irate patient, be sympathetic/empathetic
  • Ability to maintain confidential information

Other Characteristics

  • Honesty
  • Self Discipline

Job Summary

The front office lead, will assist the Assistant Manager and Practice Administrator in the day to day operations of the front office.  This includes the delegation of duties in the front office

Duties and Responsibilities

Note: This list is intended to list the primary duties and responsibilities of the job and not intended to be inclusive.

  • Know the duties of the Medical Secretary (check in)
  • Know the duties of the Medical Receptionist (check out)
  • Ensure that each position is covered if someone is out
  • Effectively communicate staff and patient issues with Practice Administrator
  • Ensure that we are using cost effective techniques
  • Have understanding of Medicare & Medicaid insurance, payments, coding
  • Help update and create office polices and procedures
  • Help keep offices HIPAA compliant
  • Primary scheduler for the doctors, midwives and nurse practitioners.
  • Help to conduct front office staff meeting once monthly
  • Identify areas that need training and train the employees as needed
  • Know the duties of each front office staff member and keep them accountable

Qualifications

Education and Training:

  • High School graduate or equivalent

Experience

  • Experience in a physician practice or clinic preferred

Knowledge, Skills, and Ability

  • Must be familiar with CPT and ICD-10 codes
  • Must be familiar with co-pays
  • Knowledgeable of insurance processing, prior authorization requirements, referrals and precerts
  • Knowledge of OB/GYN terminology preferred
  • Knowledge of paperless/ electronic medical records (EMR) preferred
  • Must be able to understand emergency situations and respond accordingly to the appropriate personnel, stay calm in stressful situations and exercise good judgment
  • Typing speed of 45 wpm
  • Proficient with a calculator, basic math skills
  • Ability to multi-task in a fast paced environment, switch to different projects with minimal notice
  • Ability to perform duties independently without close supervision and accept supervision when needed
  • Ability to learn new information, procedures, apply and remember oral instructions
  • Ability to develop and proof documents, file and retrieve information, key information accurately into the computer
  • Ability to interact with all types of people, listen effectively to others, maintain composure with an irate patient, be sympathetic/empathetic
  • Ability to maintain confidential information

Other Characteristics

  • Honesty
  • Self Discipline

Job Summary

The Licensed Practical Nurse (LPN) will be responsible for assisting the providers with the prescription refills, calls concerning treatment, medications, or patient concerns.  They keep accurate documentation in the EMR concerning each encounter.

Duties and Responsibilities

Note: This list is intended to list the primary duties and responsibilities of the job and is not intended to be all inclusive.

  • Handles postoperative and post-procedure complaints and questions
  • Retrieves messages from the nurse call line concerning patient concerns and handles appropriately
  • Informs patients about abnormal test results and plan of care
  • Handles Refill requests
  • Referrals for nursing services, specialists, consults, etc.
  • Assist providers with admissions and pre-certs for acute procedures
  • Completes prior authorization requests for medications
  • Drafts letters to insurance companies, other providers, etc.
  • Documents all patient encounters accurately in EHR

Qualifications

Education and Training

  • LPN Graduate

Experience

  • Experience in a physician OB/GYN practice or clinic preferred

Knowledge, Skills and Ability

  • Must be familiar with CPT and ICD-9 codes

Other Characteristics

  • Honesty
  • Self-Discipline
  • Good Communication Skills
  • Time Management Skills

Job Summary

They help ensure the codes are applied correctly during the medical billing process, which includes removing the information from documentation, assigning the appropriate codes, and creating a claim to be paid by insurance carriers.

Note: This list is intended to list the primary duties and responsibilities of the job and is not intended to be all inclusive.

Job Duties and Responsibilities

  • Receive and review patient charts and documents for accuracy
  • Ensure that all codes are current and active
  • Report missing or incomplete documentation
  • Meet daily coding production
  • Update and maintain document lists
  • Performs accurate charge entries
  • Ensure proper coding on provider documentation
  • Serves as a resource regarding insurance resolutions and coding questions
  • Handles co-pays, balances, and charge posting
  • Follows coding guidelines and legal requirements to ensure compliance with federal and state regulations
  • Performs additional duties assigned by Billing Manager as needed
  • Comply with all legal requirements regarding coding procedures and practices
  • Conduct audits and coding reviews to ensure all documentation is accurate and precise
  • Assign and sequence all codes for services rendered
  • Collaborate with the billing department to ensure all bills are satisfied in a timely manner
  • Communicate with insurance companies about coding errors and disputes
  • Submit statistical data for analysis and research by other departments
  • Contact physicians and other health care professionals with questions about treatments or diagnostic tests given to patients with regard to coding procedures

Qualifications

Education and Training

  • High School graduate or equivalent

Experience

  • Experience in a physician practice or clinic needed

Knowledge, Skills, and Ability

  • Minimum 5 years medical coding experience
  • Certification preferred prior to hire date
  • Excellent typing and 10-key speed and accuracy
  • Superior mathematical skills
  • Commitment to high-level of customer service
  • Familiarity with ICD-10 codes and procedures
  • Working knowledge of medical jargon and anatomy preferred
  • Ability to perform duties independently without close supervision and accept supervision when needed
  • Ability to learn new information, procedures, apply and remember oral instructions
  • Ability to develop and proof documents, file and retrieve information, key information accurately into the computer
  • Ability to interact with all types of people, listen effectively to others, maintain composure with an irate patient, be sympathetic/empathetic
  • Ability to maintain confidential information

Additional Duties and Responsibilities

  • Honesty
  • Self Discipline

Job Summary

The Medical Secretary / Check In –Registration is responsible for initial patient contact with the office. This
person will check in patients, answer phones, check-out patients (when needed) schedule appointments, obtain copies of required documents, enter patient demographics into the computer, verify insurance benefits and eligibility, collect co-pays and other clerical functions.

Note: This list is intended to list the primary duties and responsibilities of the job and is not intended to be all-inclusive.

Duties and Responsibilities

  • Answers phone promptly and professionally, transferring calls to the appropriate person and is responsible for checking messages on handling in a timely manner.
  • Helps with calling provider’s patients to confirm all appointments two (2) days prior to the scheduled appointment.
  • Ensures patient records are in order for the next visit and all demographic information as well as insurance information is accurate.
  • Follows up on any missed appointments for GYN or OB side, informs providers of any OB that has missed two (2) consecutive missed appointments. Documents in computer and calls patients to reschedule missed appointments.
  • Checks in patients upon arrival, scans in insurance and picture id, take photos of the patient for records, has patient sign appropriate consent, HIPAA forms, etc., re-verifies demographic information and insurance.
  • Collects any co-pays or payments due on accounts, cash, credit or debit cards, checks; updates information on the computer.
  • Mail requests to patients to complete history forms
  • Daily balance sheets for end of day reporting
  • Familiar with all forms that require patients’ signature/consent
  • Schedule patients for follow-up appointments and procedures.
  • Schedule outside appointments; hospital radiology & pre-cert this appointment
  • Verify insurance and eligibility, patient demographics, and update in the computer.
  • If procedures require precerts, send requests to appropriate personnel.
  • Complete proper documents for patients as needed (work excuses, letters of necessity, etc).
  • Print and fax orders.
  • Can post various charges & payments if needed.

Qualifications

Education and Training

  • High School graduate or equivalent

Experience

  • Experience in a physician practice or clinic preferred

Knowledge, Skills, and Ability

  • Must be familiar with CPT and ICD-9 codes
  • Must be familiar with co-pays
  • Knowledgeable of insurance processing, prior authorization requirements, referrals and precerts
  • Knowledge of OB/GYN terminology preferred
  • Knowledge of paperless/ electronic medical records (EMR) preferred
  • Must be able to understand emergency situations and respond accordingly to the appropriate personnel, stay calm in stressful situations and exercise good judgment
  • Typing speed of 45 wpm
  • Proficient with a calculator, basic math skills
  • Ability to multi-task in a fast-paced environment, switch to different projects with minimal notice
  • Ability to perform duties independently without close supervision and accept supervision when needed
  • Ability to learn new information, procedures, apply and remember oral instructions
  • Ability to develop and proof documents, file and retrieve information, key information accurately into the computer
  • Ability to interact with all types of people, listen effectively to others, maintain composure with an irate patient, be sympathetic/empathetic
  • Ability to maintain confidential information

Other Characteristics

  • Honesty
  • Self Discipline

Job Summary

The Obstetrics and Gynecology Certified Nurse Midwife (CNM) assumes an expanded nursing, medical and psychosocial role in the delivery of health care to female patients. The CNM is responsible for the assessment and care of essentially healthy women throughout the Ii fc cycle including during childbearing. The CNM may also care for the newborn immediately following delive1y.

Duties of the CNM may include:

  • Obtaining a complete health histo1y with specific emphasis on the psychosocial, obstetrical and gynecologic histo1y and pe,forming physical examinations with regard to the same.
  • Providing antenatal care to normal obstetrical patients including the evaluation of fetal well being by electronic fetal monitoring, and interpretation of non-stress and stress testing.
  • Performing basic ultrasound examinations such as verifying embryonic and/or fetal viability. assessment of fetal lie, measurement of Lhe fetus to establish gestational age and perforn1 a biophysical profile.
  • Assessment and management of patients with minor gynecological problems and sexually transmitted infections excluding Acquired Immunodeficiency Syndrome (AIDS).
  • Recognizing the need for consultation to other specialists, clinics or health resources if indicated and securing the needed consultation.
  • Ordering and interpreting routine screening laboratory tests and radiographic procedures.
  • Providing contraceptive counseling.
  • Providing periodic health screening, including developing and carrying out a health maintenance plan individualized to the patient with the goal of disease prevention.
  • Provide abortion counseling.
  • Perform history and physical examination to admit patients to the hospital, diagnose and manage labor inclusive of routine inpatient orders, anatomy, external and internal monitoring, pain management, vertex delive1y and episiotomy and repair.
  • Provide initial care of the newborn including perform resuscitation of U1e newborn by mask and bag if needed, assignment of APGAR scores, and perform Delete and endotracheal aspiration, if needed.
  • 12. Provide inpatient management of post partum patients including assessment for discharge from the hospital.

Job Summary

The Medical Assistant performs a variety of back-office duties

Job Duties and Responsibilities

  • Greets patients in a professional manner; checks patients in for the visit, including ascertaining the reason(s) for the visit; retrieves any pertinent records or results helpful to complete the visit; takes and properly records patient vital signs; places patient inappropriate exam room and prepares patients for the exam as is appropriate (instructing patients to disrobe as necessary, setting up supplies and ultrasound machine as necessary).
  • Supports patient care by helping providers during examinations; pays attention during the exam and collects any information and/or samples the doctor says the patient will be given as well as ensuring that any additional tests or blood work discussed is performed; recognizes and assists infirmed or disabled patients as needed to dress or to return to the caregiver.
  • Assists with office procedures and minor surgeries; cleans and sterilizes instruments per protocol; disposes of contaminated supplies; calls patients the next day as needed to check on them.
  • Prepares patients for ultrasound examinations; cares for and protects ultrasound machines; protects patients’ privacy and accuracy of medical records by ensuring the correct patient name is inputted for each exam.
  • Ensures smooth flow of patients through the labs; prepares requisitions using EPIC or paper requisitions from outside lab as is indicated; assists phlebotomist as needed; performs venipuncture following venipuncture guidelines; prepares laboratory specimens; performs point of care laboratory tests in accordance with office procedures (including completion of logbook if necessary).
  • Administers medications, injections or oral medications per protocol; observes patient after medications given or procedures are done prior to allowing the patient to leave the office.
  • Inputs data, information and results accurately in EPIC (EMR); understands and maintains treatment plans to streamline workflow; reviews patient encounters to ensure that tests pulled over were performed; completes records by recording patient examination (as directed by provider), treatment, and test results.
  • Stocks rooms and keeps exam rooms clean on a daily basis; orders medical supplies and immunizations; checks expiration dates on all medications and supplies on a routine basis; brings expired items to the attention of Dr. Larrimore; keeps the workspace clean and orderly in accordance with OSHA standards/guidelines; disinfects, cleans and vacuum patient rooms if necessary.
  • Keeps sample closet tidy and removes expired medications.
  • Makes up patient education bags (fliers, magazines, etc.); educates patients by written pamphlets and instructions in accordance with the provider’s conversation with patient and patient’s requests; answering questions and communicating any patient misunderstandings with the provider.
  • Manages office flow if a provider must leave for an emergency at the hospital, helping to redistribute patients to available providers as appropriate, assisting medical secretaries with identifying patients who must be rescheduled, facilitating the completion of provider-patient interaction in progress when provider called away.
  • Trains new employees.
  • Generates revenues by recording billing information of services rendered.
  • Keep MSDS book current and up-to-date.
  • Monitors linen, counts as needed; totals are written up and bags are stacked and ready for pick up by 12:30pm every Wednesday for Image First.
  • Orders medical supplies and immunizations.
  • Checks expiration dates on all medications & supplies.
  • Handles phone calls for physicians or other providers while under direct supervision.
  • Enter reportable infections in SENDS.
  • Assist in getting medications covered thru assistance programs.
  • Assist in prescription refills.
  • Order mammogram follow-ups.
  • Work the work queue for mammograms and gastroenterologist.

Qualifications

Education and Training

  • High School graduate or equivalent
  • Medical Assistant Certificate

Experience

  • Experience in a physician practice or clinic needed

Knowledge, Skills, and Ability

  • Interacts with employees and patients in a professional courteous manner
  • Knowledge of universal precautions
  • Knowledge of medical terminology
  • Knowledge of adult training techniques
  • Knowledge of lifting techniques
  • Interpersonal
  • Customer Service
  • Must be able to assess, treat and care for neonatal, infant, pediatric adolescent, adult and geriatric patients
  • Ability to exercise judgment
  • Ability to interact with all types of people
  • Ability to accept supervision
  • Ability to switch to different projects with minimal notice.
  • Ability to listen effectively to others and remain calm in stressful situations
  • Ability to learn new procedures and apply oral instructions
  • Ability to follow through with projects to completion
  • Ability to accurately input information in the computer
  • Ability to read, develop and proof documents
  • Ability to file and retrieve documents
  • Ability to be sympathetic and empathetic
  • Ability to maintain composure with irate patients, employees, providers
  • Ability to maintain confidential information

Additional Duties and Responsibilities

  • Follows good safety practices
  • Follows appropriate infection control practices
  • Assist with training employees as needed
  • Maintains confidentiality
  • Follows practice policies and procedures
  • Serves as a positive example by speaking positively about other employees, physician and providers
  • Organizes work and utilizes time effectively to complete work in a timely manner
  • Reports unlawful conduct by other employees, physician or providers to the office manager
  • Interacts with employees, patients, physician and providers while at work in a hospitable and professional manner

Job Summary

The Medical and Provider Assistant – Surgical Assistant must be able to assist providers with all aspects of GYN and OB patient care; and manage patient flow through the office assist in the operating room and office with surgical procedures.

Job Duties and Responsibilities

Hospital Duties

  • Obtain appropriate sterile and unsterile items needed for procedure
  • Prepares the patient’s skin prior to draping and drapes patient
  • Anticipates additional supplies needed during the procedure
  • Assists with surgical procedure under direction of surgeon:
    • Manipulation of tissue
    • Suctioning
    • Irrigating
    • Sponging
    • Manipulation of suture materials (e.g. loops, tags, running sutures)
    • Proper use of body mechanics to prevent obstruction of the surgeon’s view
    • Utilize appropriate techniques to assist with homeostasis
    • Performs incision closure; select and apply appropriate wound dressings

Medical and Provider Assistant Duties

  • Greets patients in professional manner; checks patients in for the visit, including ascertaining the reason(s) for the visit; retrieves any pertinent records or results helpful to complete the visit; takes and properly records patient vital signs; places patient in appropriate exam room and prepares patients for exam as is appropriate (instructing patients to disrobe as necessary, setting up supplies and ultrasound machine as necessary).
  • Supports patient care by helping providers during examinations; pays attention during exam and collects any information and/or samples the doctor says the patient will be given as well as ensuring that any additional tests or blood work discussed is performed; recognizes and assists infirmed or disabled patients as needed to dress or to return to caregiver.
  • Assists with office procedures and minor surgeries; cleans and sterilizes instruments per protocol; disposes of contaminated supplies; calls patients the next day as needed to check on them.
  • Maintains treatment room equipment, maintains treatment room schedule and ensures pre-certifications are done; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Assists with office hysteroscopy and other procedures.  Protects the equipment, assists provider, and monitors patient during the office surgical procedure.  Educates patients about postoperative care and expectations, ensures follow up appointments are made.
  • Assists with G-spot enhancement, facials or other future procedures.  Coordinates the schedule with the Cell-Saver representative.  Protects the equipment, assists provider and monitors patient during the office surgical procedure.  Educates patients about postoperative care and expectations, ensures follow up appointments are made.
  • Performs dressing changes, removes packing, irrigates wounds and performs wet to dry dressing changes, communicates provider orders and observations to home health attendees; pre-certifies and arranges home health wound care when needed.
  • Prepares patients for ultrasound examinations; cares for and protects ultrasound machines; protects patients’ privacy and accuracy of medical records by ensuring correct patient name is inputted for each exam.
  • Ensures smooth flow of patients through the labs; prepares requisitions using Epic or paper requisitions from outside lab as is indicated; assists phlebotomist as needed; performs venipuncture following venipuncture guidelines; prepares laboratory specimens; preforms point of care laboratory tests in accordance with office procedures (including completion of log book if necessary).
  • Administers medications, give injections or oral medications per protocol; observes patient after medications given or procedures are done prior to allowing patient to leave the office.
  • Manages communication encounters while under direct supervision of provider or nurse (LPN/RN); authorizes medication refills as directed; reports test results and plan of care to patients.
  • Inputs data, information and results accurately in Epic (EMR); understands and maintains treatment plans to streamline workflow; reviews patient encounters to ensure that tests pulled over were performed; completes records by recording patient examination (as directed by provider), treatment, and test results.
  • Stocks rooms and keeps exam rooms clean on a daily basis; orders medical supplies and immunizations; checks expiration dates on all medications & supplies on a routine basis; brings expired items to the attention of Dr. Larrimore; keeps the workspace clean and orderly in accordance with OSHA standards/guidelines; disinfects, cleans and vacuum patient rooms if necessary.
  • Keeps sample closet tidy and removes expired medications; liaisons with drug company representatives; logs & checks medications in accordance with current office policies.
  • Makes up patient education bags (fliers, magazines, etc.); educates patients by written pamphlets and instructions in accordance with the provider’s conversation with patient and patient’s requests; answering questions and communicating any patient misunderstandings with provider.
  • Manages office flow if a provider must leave for an emergency at the hospital, helping to redistribute patients to available providers as appropriate, assisting medical secretaries with identifying patients who must be rescheduled, facilitating completion of provider-patient interaction in progress when provider called away.
  • Trains new employees.
  • Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries; enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments; generates revenues and supports the business by reaching out to other offices which send referrals, helping.
  • Keep MSDS book current and up-to-date
  • Monitors linen, counts as needed; totals are written up and bags are stacked and ready for pick up by 12:30pm Image First on scheduled pick up days.

Qualifications

Education and Training

  • High School graduate or equivalent
  • Certified Surgical Technician or has held hospital credentials as assistant
  • BLS Certified

Experience

  • Experience in a physician practice or clinic needed

Knowledge, Skills, and Ability

  • Interacts with employees and patients in a professional courteous manner
  • Knowledge of universal precautions
  • Knowledge of medical terminology
  • Knowledge of adult training techniques
  • Knowledge of lifting techniques
  • Interpersonal
  • Customer Service

Job Summary

The Senior Medical and Provider Assistant will have a minimum of ten (10) years’ experience and must be able to assist providers with all aspects of GYN and OB patient care; manage patient flow through the office.

Job Duties and Responsibilities

  • Greets patients in professional manner; checks patients in for the visit, including ascertaining the reason(s) for the visit; retrieves any pertinent records or results helpful to complete the visit; takes and properly records patient vital signs; places patient in appropriate exam room and prepares patients for exam as is appropriate (instructing patients to disrobe as necessary, setting up supplies and ultrasound machine as necessary).
  • Supports patient care by helping providers during examinations; pays attention during exam and collects any information and/or samples the doctor says the patient will be given as well as ensuring that any additional tests or blood work discussed is performed; recognizes and assists infirmed or disabled patients as needed to dress or to return to caregiver.
  • Assists with office procedures and minor surgeries; cleans and sterilizes instruments per protocol; disposes of contaminated supplies; calls patients the next day as needed to check on them.
  • Prepares patients for ultrasound examinations; cares for and protects ultrasound machines; protects patients’ privacy and accuracy of medical records by ensuring correct patient name is inputted for each exam.
  • Ensures smooth flow of patients through the labs; prepares requisitions using digiChart or paper requisitions from outside lab as is indicated; assists phlebotomist as needed; performs venipuncture following venipuncture guidelines; prepares laboratory specimens; preforms point of care laboratory tests in accordance with office procedures (including completion of log book if necessary).
  • Administers medications, give injections or oral medications per protocol; observes patient after medications given or procedures are done prior to allowing patient to leave the office.
  • Manages communication encounters while under direct supervision of provider or nurse (LPN/RN); authorizes medication refills as directed; reports test results and plan of care to patients.
  • Inputs data, information and results accurately in Digichart (EMR); understands and maintains treatment plans to streamline workflow; reviews patient encounters to ensure that tests pulled over were performed.
  • Stocks rooms and keeps exam rooms clean on a daily basis; orders medical supplies and immunizations; checks expiration dates on all medications & supplies on a routine basis; brings expired items to the attention of Dr. Larrimore; keeps the workspace clean and orderly in accordance with OSHA standards/guidelines; disinfects, cleans and vacuum patient rooms if necessary.
  • Keeps sample closet tidy and removes expired medications; liaisons with drug company representatives; logs & checks medications in accordance with current office policies.
  • Makes up patient education bags (fliers, magazines, etc)
  • Trains new employees
  • Keep MSDS book current and up-to-date
  • Responsible that all linen is counted, totals are written up and bags are stacked and ready for pick up by 12:30pm every Wednesday for Image First

Qualifications

Education and Training

  • High School graduate or equivalent
  • Medical Assistant Certificate
  • Minimum of ten (10) years’ experience

Experience

  • Not an entry level position, minimum of 10 years recent work experience in an OBGYN offic

Knowledge, Skills, and Ability

  • Basic understanding of Human Resource laws and CWHS policies to increase staff satisfaction and productivity levels
  • Ability to communicate with all levels of clinical staff and providers regarding use of EHR, department specific skills, orders, medications, referrals, documentation and short-cuts, and illustrate ease of use of EHR for all users
  • Ability to communicate with EHR technical support to make recommendations on improvements or streamline processes in regard to EHR
  • First-line problem-solving skills with the ability to listen, understand and solve provider issues before they become more serious
  • Ability to always demonstrate the highest level of performance and behavior standards
  • Ability to be honest and straightforward, dealing with issues fairly and consistently
  • Ability to be supportive and acknowledge individuality
  • Ability to be a team player. Support and assist team members. Be available to help and learn from the team. Keep an open mind to feedback, and earn trust of staff and providers     
  • Knowledge of universal precautions
  • Knowledge of medical terminology
  • Knowledge of adult training techniques
  • Knowledge of lifting techniques
  • Must be able to access, treat and care for neonatal, infant, pediatric adolescent, adult and geriatric patients
  • Ability to switch to different projects with minimal notice.
  • Ability to follow through with projects to completion
  • Ability to accurately input information in the computer

Additional Duties and Responsibilities

  • Follows good safety practices
  • Follows appropriate infection control practices
  • Reports unlawful conduct by other employees, physician or providers to the office manager
  • Attends EHR training sessions and distributes new information to providers and staff through individual trainings and communications

Other Requirements

  • Maintain a current CPR card

Job Summary

The Medical Assistant performs a variety of back-office duties.

Job Duties and Responsibilities

  • Greets patients in professional manner; checks patients in for the visit, including ascertaining the reason(s) for the visit; retrieves any pertinent records or results helpful to complete the visit; takes and properly records patient vital signs; places patient in appropriate exam room and prepares patients for exam as is appropriate (instructing patients to disrobe as necessary, setting up supplies and ultrasound machine as necessary).
  • Supports patient care by helping providers during examinations; pays attention during exam and collects any information and/or samples the doctor says the patient will be given as well as ensuring that any additional tests or blood work discussed is performed; recognizes and assists infirmed or disabled patients as needed to dress or to return to caregiver.
  • Documents in the EMR the physical exam the provider informs the assistant, order medications and transcribes the provider notes as directed.
  • Assists with office procedures and minor surgeries; cleans and sterilizes instruments per protocol; disposes of contaminated supplies; calls patients the next day as needed to check on them.
  • Prepares patients for ultrasound examinations; cares for and protects ultrasound machines; protects patients’ privacy and accuracy of medical records by ensuring correct patient name is inputted for each exam.
  • Ensures smooth flow of patients through the labs; prepares requisitions using EPIC or paper requisitions from outside lab as is indicated; assists phlebotomist as needed; performs venipuncture following venipuncture guidelines; prepares laboratory specimens; preforms point of care laboratory tests in accordance with office procedures (including completion of log book if necessary).
  • Administers medications, give injections or oral medications per protocol; observes patient after medications given or procedures are done prior to allowing patient to leave the office.
  • Inputs data, information and results accurately in EPIC (EMR); understands and maintains treatment plans to streamline workflow; reviews patient encounters to ensure that tests pulled over were performed; completes records by recording patient examination (as directed by provider), treatment, and test results.
  • Stocks rooms and keeps exam rooms clean on a daily basis; orders medical supplies and immunizations; checks expiration dates on all medications and supplies on a routine basis; brings expired items to the attention of Dr. Larrimore /Jody; keeps the workspace clean and orderly in accordance with OSHA standards/guidelines; disinfects, cleans and vacuum patient rooms if necessary.
  • Keeps sample closet tidy and removes expired medications.
  • Makes up patient education bags (fliers, magazines, etc.); educates patients by written pamphlets and instructions in accordance with the provider’s conversation with patient and patient’s requests; answering questions and communicating any patient misunderstandings with provider.
  • Manages office flow if a provider must leave for an emergency at the hospital, helping to redistribute patients to available providers as appropriate, assisting medical secretaries with identifying patients who must be rescheduled, facilitating completion of provider-patient interaction in progress when provider called away.
  • Trains new employees.
  • Generates revenues by recording billing information of services rendered.
  • Keep MSDS book current and up-to-date
  • Monitors linen, counts as needed; totals are written up and bags are stacked and ready for pick up by 12:30pm every Wednesday for Image First.
  • Orders medical supplies and immunizations
  • Checks expiration dates on all medications & supplies
  • Handles phone calls for physician or other providers while under direct supervision.

Qualifications

Education and Training

  • High School graduate or equivalent
  • Medical Assistant Certificate

Experience

  • Experience in a physician practice or clinic needed

Knowledge, Skills, and Ability

  • Interacts with employees and patients in a professional courteous manner
  • Knowledge of universal precautions
  • Knowledge of medical terminology
  • Knowledge of adult training techniques
  • Knowledge of lifting techniques
  • Interpersonal
  • Customer Service
  • Must be able to assess, treat and care for neonatal, infant, pediatric adolescent, adult and geriatric patients
  • Ability to exercise judgment
  • Ability to interact with all types of people
  • Ability to accept supervision
  • Ability to switch to different projects with minimal notice.
  • Ability to listen effectively to others and remain calm in stressful situations
  • Ability to learn new procedures and apply oral instructions
  • Ability to follow through with projects to completion
  • Ability to accurately input information in the computer
  • Ability to read, develop and proof documents
  • Ability to file and retrieve documents
  • Ability to be sympathetic and empathetic
  • Ability to maintain composure with irate patients, employees, providers
  • Ability to maintain confidential information

Additional Duties and Responsibilities

  • Follows good safety practices
  • Follows appropriate infection control practices
  • Assist with training employees as needed
  • Maintains confidentiality
  • Follows practice policies and procedures
  • Serves as a positive example by speaking positively about other employees, physician and providers
  • Organizes work and utilizes time effectively to complete work in a timely manner
  • Reports unlawful conduct by other employees, physician or providers to the office manager
  • Interacts with employees, patients, physician and providers while at work in a hospitable and professional manner

Job Summary

The Surgical Tech is responsible for setting up the supplies and equipment in the operating room, helping the surgeon don on their gown and gloves, prepare sterile dressing, transferring patient to the recovery room and clean up after the procedure is complete.

Job Duties and Responsibilities

NOTE: This list is intended to list the primary duties and responsibilities of the job and not intended to be inclusive.

Surgical Scrub Tech Responsibilities

  • Organize the supplies and equipment in the operating room
  • Set up the operating surgeon’s sterile table, anticipating what might be needed during the procedure
  • Help the surgeon and any assistants don their surgical gowns and gloves
  • Count surgical instruments before and after the surgery
  • Hand the desired instruments to the surgeon during the operation
  • Prepare the sterile dressing
  • Clean the surgical instruments after the operation
  • Assist with cleaning the operating room after an operation
  • May assist with the transfer of the patient to the recovery room

Circulating Surgical Tech Responsibilities

  • Obtain appropriate sterile and unsterile items needed for procedure
  • Opens sterile supplies
  • Assists with bringing patient to assigned room and actively participates in the Time Out (NMC)
  • Assists with transfers of patients to operating room table
  • Assists with comfort and safety measures and provides verbal and tactile reassurance to the patient (under the direction of RN Circulator)
  • Assists anesthesia personnel (under the direction of RN Circulator)
  • Assists with positioning patient, using appropriate equipment and safety measures
  • Applies electrosurgical grounding pads and monitors using appropriate safety  measures
  • Positions equipment needed for procedure
  • Prepares the patient’s skin prior to draping by surgical team
  • Anticipates additional supplies needed during the procedure
  • Keeps accurate records throughout the procedure
  • Properly cares for and labels specimens
  • Secures dressings after incision closure

Second Assisting Surgical Technologist

  • Holds refractors or instruments as directed by the surgeon
  • Sponges or suctions operative site
  • Cuts suture material as directed by the surgeon
  • Connects drains to suction apparatus
  • Applies dressing to the closed wound

Surgical First Assistant

  • Position the patient
  • Provide visualization of the operative site by appropriate placement and securing of retractors with or without padding
  • Packing of sponges
  • Manipulation of tissue
  • Suctioning
  • Irrigating
  • Sponging
  • Manipulation of suture materials (e.g. loops, tags, running sutures)
  • Proper use of body mechanics to prevent obstruction of the surgeon’s view
  • Utilize appropriate techniques to assist with homeostasis
  • Participate in volume replacement or autotransfusion techniques as appropriate
  • Select and apply appropriate wound dressings
  • Provide assistance in securing drainage systems

Nurse Assistant Duties – In-Office

  • Retrieves messages from the prescription line
  • Transfers messages from prescription line, sends in refills if required
  • Calls patients and discerns from their conversation, their next plan of action in their care; appointment, order for procedure; etc.
  • Notification of normal test results and explanations of plan of care
  • Pre-cert for medications
  • Referrals for some nursing services & specialist consults
  • Work

Office Duties (fill in only as needed)

  • Checks patients in and escorts them to a room
  • Gets vital signs
  • Follow’s MA handbook guidelines
  • Trained by NP in administering injections, basic lab procedures
  • Helps with training of new employees
  • Helps keep MSDS book current and up-to-date
  • Orders Supplies

Qualifications

Education and Training

  • High School graduate or equivalent
  • Certified Surgical Technician
  • BLS Certified

Experience

  • Experience in a physician practice or clinic needed

Knowledge, Skills, and Ability

  • Interacts with employees and patients in a professional courteous manner
  • Knowledge of universal precautions
  • Knowledge of medical terminology
  • Knowledge of adult training techniques
  • Knowledge of lifting techniques
  • Interpersonal
  • Customer Service

Job Summary

The Registered Nurse (RN) will be responsible for assisting the providers with the prescription refills, calls concerning treatment, medications, or patient concerns.  They keep accurate documentation in the EMR concerning each encounter.

Duties and Responsibilities

Note: This list is intended to list the primary duties and responsibilities of the job and is not intended to be all inclusive.

  • Handles postoperative and post-procedure complaints and questions
  • Retrieves messages from the nurse call line concerning patient concerns and handles appropriately
  • Informs patients about abnormal test results and plan of care
  • Handles Refill requests
  • Referrals for nursing services, specialists, consults, etc.
  • Assist providers with admissions and pre-certs for acute procedures
  • Completes prior authorization requests for medications
  • Drafts letters to insurance companies, other providers, etc.
  • Documents all patient encounters accurately in EHR

Qualifications

Education and Training

  • LPN Graduate

Experience

  • Experience in a physician OB/GYN practice or clinic preferred

Knowledge, Skills and Ability

  • Must be familiar with CPT and ICD-9 codes

Other Characteristics

  • Honesty
  • Self-Discipline
  • Good Communication Skills
  • Time Management Skills

​If one of these job descriptions is aligned with your skill set, please email your resume ​to [email protected]and indicate the position or positions you are interested in. We will keep your resume on file and reach out if there are any future job openings with that position.