No-Show and Cancellation Policy
Effective Sunday, January 1, 2023, Covington Women’s Health Specialists, a Piedmont Healthcare-affiliated practice, will begin to implement their mandated no-show and cancellation policy.
We require that patients provide a 24-hours’ notice for cancellations or rescheduled appointments.
If you are late, we will try to accommodate you as much as possible. Please either call our office or contact your physician through MyChart.
Missing an appointment without notifying our office or canceling an appointment on the day of will result in a:
- $25 late-cancellation fee for office visits
- $50 late-cancellation fee for procedures
This will be charged directly to the patient, not their insurance company.
Missed appointments due to unforeseen circumstances, such as illness or a medical emergency, may be considered as an exception. Exceptions will be considered on a case-by-case basis by a practice manager.
To cancel or reschedule an appointment, please contact our office directly during business hours. You can also cancel or reschedule appointments through MyChart.
Occasionally, our healthcare providers have to perform unplanned services or spend unexpected additional time with patients. We know that your time is valuable and try our best to be prompt with all appointments.
This cancellation policy ensures that our practice continues giving high-quality, patient-centered care. We thank you for your patience and understanding.